After installing the latest windows updates today, IE7 now dies when trying
to start, giving a security warning about navcancl from ieframe.dll.

I've saw a couple of other posts suggest it's KB931768 that's causing the
problem.

Doing a system restore to before this update got things working for me. Any
idea as to what the problem is ?

Thanks,
Andy Mackie

I Have the same problem !!!!

--
Marco Bortolin [Small Business Specialist - MCP]
Comp{e}rtis s.r.l. - www.compertis.com


"andy mackie" <andy mackie@discussions.microsoft.com> wrote in message
news:531DCDA6-82CA-440D-99A8-A6C960F88C34@microsoft.com...
> After installing the latest windows updates today, IE7 now dies when
> trying
> to start, giving a security warning about navcancl from ieframe.dll.
>
> I've saw a couple of other posts suggest it's KB931768 that's causing the
> problem.
>
> Doing a system restore to before this update got things working for me.
> Any
> idea as to what the problem is ?
>
> Thanks,
> Andy Mackie

--
woody39153
I have the same problem. The download is still ready for install again, but
you need to find out which update is causing the problem and remove it before
installing or you will have to restore again. I will try to figure this out
and when and if i find a solution, i will post it.

"tony" wrote:

> Same here. I encountered the same problem here with my Vista Ultimate Edition.
>
> Solutions:
> 1: run as administrator or
> 2:in IE options-> security->disable protection mode.
>
> "andy mackie" wrote:
>
> > After installing the latest windows updates today, IE7 now dies when trying
> > to start, giving a security warning about navcancl from ieframe.dll.
> >
> > I've saw a couple of other posts suggest it's KB931768 that's causing the
> > problem.
> >
> > Doing a system restore to before this update got things working for me. Any
> > idea as to what the problem is ?
> >
> > Thanks,
> > Andy Mackie

Temporary Solution...

1. Start IE7 using Start->Run iexplore.exe -nohome -extoff
2. Right click on the toolbar area and tick Menu Bar if its disabled
2. Tools->Options->Advanced->Security->Disable Phishing Filter

I tried with no luck a complete reinstall of IE7 followed by
reinstalling Microsoft Update 31768 but the update broke it again.

Nice one Microsoft. Breaking HTML CSS support in Outlook 2007 and now
breaking your own browser. What will you think of next?

See 'Known issues with this security update > Controls that prompt before
they are loaded' section of http://support.microsoft.com/kb/931768

1. Try opening IE in No Add-ons mode & see if this behavior persists. If it
doesn't, change your IE home page to "blank" then close IE7 and reopen
normally (i.e., with all Add-ons enabled) and see if the behavior returns.

2. If still no joy, reopen in No Add-ons mode, reset IE settings
(http://support.microsoft.com/kb/923737), close IE, open normally and see if
the behavior still persists.

This is all related to a cross-site security vulnerability addressed by
MS07-027/KB931768: http://secunia.com/advisories/24535/

Also try this fix, courtesy of MVP Robert Aldwinckle:

Start > Run > Type or copy/paste the following into the box:

iexplore.exe -nohome -extoff

[Note the spaces in the line above!]

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

andy mackie wrote:
> After installing the latest windows updates today, IE7 now dies when
> trying
> to start, giving a security warning about navcancl from ieframe.dll.
>
> I've saw a couple of other posts suggest it's KB931768 that's causing the
> problem.
>
> Doing a system restore to before this update got things working for me.
> Any
> idea as to what the problem is ?
>
> Thanks,
> Andy Mackie

UPDATE: See if this webpage of MVP Mike Burgess' addresses the problem:
http://mvps.org/winhelp2002/hostsfaq.htm#message
--
~PA Bear

PA Bear wrote:
> See 'Known issues with this security update > Controls that prompt before
> they are loaded' section of http://support.microsoft.com/kb/931768
>
> 1. Try opening IE in No Add-ons mode & see if this behavior persists. If
> it
> doesn't, change your IE home page to "blank" then close IE7 and reopen
> normally (i.e., with all Add-ons enabled) and see if the behavior returns.
>
> 2. If still no joy, reopen in No Add-ons mode, reset IE settings
> (http://support.microsoft.com/kb/923737), close IE, open normally and see
> if
> the behavior still persists.
>
> This is all related to a cross-site security vulnerability addressed by
> MS07-027/KB931768: http://secunia.com/advisories/24535/
>
> Also try this fix, courtesy of MVP Robert Aldwinckle:
>
> Start > Run > Type or copy/paste the following into the box:
>
> iexplore.exe -nohome -extoff
>
> [Note the spaces in the line above!]
>
>
> andy mackie wrote:
>> After installing the latest windows updates today, IE7 now dies when
>> trying
>> to start, giving a security warning about navcancl from ieframe.dll.
>>
>> I've saw a couple of other posts suggest it's KB931768 that's causing the
>> problem.
>>
>> Doing a system restore to before this update got things working for me.
>> Any
>> idea as to what the problem is ?
>>
>> Thanks,
>> Andy Mackie

I don't think the problem is related to addons, the installation of
IE7, proxies, Host files or the particular website being visited. It
is 100% reproducible on some machines like mine by simply toggling the
Phishing Filter on and off. Many users here have both the update and
Phishing Filter turned on and do not see the problem.

I was having the same issue even with the home page set to about:blank
and all addons disabled using the "Internet Explorer (No Addons)"
shortcut from the System Tools under Accessories. When I used the
"iexplore.exe -nohome -extoff" extensions, IE7 would open but as
soon as I went anywhere, even www.google.com, I'd get the dreaded
Navcancl message. Disabling Phishing Filter rectified all issues.
However, I have many users here who do not have the problem with the
931768 update installed and Phishing Filter enabled.

Temporary Solution...

1. Start IE7 using Start->Run iexplore.exe -nohome -extoff
2. Right click on the toolbar area and tick Menu Bar if its disabled
2. Tools->Options->Advanced->Security->Disable Phishing Filter

I tried with no luck a complete reinstall of IE7 followed by
reinstalling Microsoft Update 91768 but the update broke it again.
There is heaps of stuff on this development machine so pinpointing the
exact cause will be difficult. Lots of people have the issue so I'm
sure Microsoft will work it out eventually. In the mean time, I can
live without Phishing protection.


On May 10, 10:57 am, "PA Bear" <PABear...******.com> wrote:
> UPDATE: See if this webpage of MVP Mike Burgess' addresses the problem:http://mvps.org/winhelp2002/hostsfaq.htm#message
> --
> ~PA Bear
>
>
>
> PA Bear wrote:
> > See 'Known issues with this security update > Controls that prompt before
> > they are loaded' section ofhttp://support.microsoft.com/kb/931768
>
> > 1. Try opening IE in No Add-ons mode & see if this behavior persists. If
> > it
> > doesn't, change your IE home page to "blank" then close IE7 and reopen
> > normally (i.e., with all Add-ons enabled) and see if the behavior returns.
>
> > 2. If still no joy, reopen in No Add-ons mode, reset IE settings
> > (http://support.microsoft.com/kb/923737), close IE, open normally and see
> > if
> > the behavior still persists.
>
> > This is all related to a cross-site security vulnerability addressed by
> > MS07-027/KB931768:http://secunia.com/advisories/24535/
>
> > Also try this fix, courtesy of MVP Robert Aldwinckle:
>
> > Start > Run > Type or copy/paste the following into the box:
>
> > iexplore.exe -nohome -extoff
>
> > [Note the spaces in the line above!]
>
> > andy mackie wrote:
> >> After installing the latest windows updates today, IE7 now dies when
> >> trying
> >> to start, giving a security warning aboutnavcanclfrom ieframe.dll.
>
> >> I've saw a couple of other posts suggest it's KB931768 that's causing the
> >> problem.
>
> >> Doing a system restore to before this update got things working for me.
> >> Any
> >> idea as to what the problem is ?
>
> >> Thanks,
> >> Andy Mackie- Hide quoted text -
>
> - Show quoted text -

On May 9, 9:28 pm, mick_ha...@austarnet.com.au wrote:
> I don't think the problem is related to addons, the installation of
> IE7, proxies, Host files or the particular website being visited. It
> is 100% reproducible on some machines like mine by simply toggling the
> Phishing Filter on and off. Many users here have both the update and
> Phishing Filter turned on and do not see the problem.
>
> I was having the same issue even with the home page set to about:blank
> and all addons disabled using the "Internet Explorer (No Addons)"
> shortcut from the System Tools under Accessories. When I used the
> "iexplore.exe -nohome -extoff" extensions, IE7 would open but as
> soon as I went anywhere, evenwww.google.com, I'd get the dreadedNavcanclmessage. Disabling Phishing Filter rectified all issues.
> However, I have many users here who do not have the problem with the
> 931768 update installed and Phishing Filter enabled.
>
> Temporary Solution...
>
> 1. Start IE7 using Start->Run iexplore.exe -nohome -extoff
> 2. Right click on the toolbar area and tick Menu Bar if its disabled
> 2. Tools->Options->Advanced->Security->Disable Phishing Filter
>
> I tried with no luck a complete reinstall of IE7 followed by
> reinstalling Microsoft Update 91768 but the update broke it again.
> There is heaps of stuff on this development machine so pinpointing the
> exact cause will be difficult. Lots of people have the issue so I'm
> sure Microsoft will work it out eventually. In the mean time, I can
> live without Phishing protection.
>
> On May 10, 10:57 am, "PA Bear" <PABear...******.com> wrote:
>
>
>
> > UPDATE: See if this webpage of MVP Mike Burgess' addresses the problem:http://mvps.org/winhelp2002/hostsfaq.htm#message
> > --
> > ~PA Bear
>
> > PA Bear wrote:
> > > See 'Known issues with this security update > Controls that prompt before
> > > they are loaded' section ofhttp://support.microsoft.com/kb/931768
>
> > > 1. Try opening IE in No Add-ons mode & see if this behavior persists. If
> > > it
> > > doesn't, change your IE home page to "blank" then close IE7 and reopen
> > > normally (i.e., with all Add-ons enabled) and see if the behavior returns.
>
> > > 2. If still no joy, reopen in No Add-ons mode, reset IE settings
> > > (http://support.microsoft.com/kb/923737), close IE, open normally and see
> > > if
> > > the behavior still persists.
>
> > > This is all related to a cross-site security vulnerability addressed by
> > > MS07-027/KB931768:http://secunia.com/advisories/24535/
>
> > > Also try this fix, courtesy of MVP Robert Aldwinckle:
>
> > > Start > Run > Type or copy/paste the following into the box:
>
> > > iexplore.exe -nohome -extoff
>
> > > [Note the spaces in the line above!]
>
> > > andy mackie wrote:
> > >> After installing the latest windows updates today, IE7 now dies when
> > >> trying
> > >> to start, giving a security warning aboutnavcanclfrom ieframe.dll.
>
> > >> I've saw a couple of other posts suggest it's KB931768 that's causing the
> > >> problem.
>
> > >> Doing a system restore to before this update got things working for me.
> > >> Any
> > >> idea as to what the problem is ?
>
> > >> Thanks,
> > >> Andy Mackie- Hide quoted text -
>
> > - Show quoted text -- Hide quoted text -
>
> - Show quoted text -

I Uninstall IE7 and now is working!!!

Follow-up: Right-click the Cancelled message > Select Properties > Write
down exactly what's shown in Address (URL) line and post it in a reply to
this thread.

Also see if disabling Phishing Filter makes any difference (Tools > Internet
Options > Advanced > Security).
--
~PA Bear


PA Bear wrote:
> UPDATE: See if this webpage of MVP Mike Burgess' addresses the problem:
> http://mvps.org/winhelp2002/hostsfaq.htm#message
>
> PA Bear wrote:
>> See 'Known issues with this security update > Controls that prompt before
>> they are loaded' section of http://support.microsoft.com/kb/931768
>>
>> 1. Try opening IE in No Add-ons mode & see if this behavior persists. If
>> it
>> doesn't, change your IE home page to "blank" then close IE7 and reopen
>> normally (i.e., with all Add-ons enabled) and see if the behavior
>> returns.
>>
>> 2. If still no joy, reopen in No Add-ons mode, reset IE settings
>> (http://support.microsoft.com/kb/923737), close IE, open normally and see
>> if
>> the behavior still persists.
>>
>> This is all related to a cross-site security vulnerability addressed by
>> MS07-027/KB931768: http://secunia.com/advisories/24535/
>>
>> Also try this fix, courtesy of MVP Robert Aldwinckle:
>>
>> Start > Run > Type or copy/paste the following into the box:
>>
>> iexplore.exe -nohome -extoff
>>
>> [Note the spaces in the line above!]
>>
>>
>> andy mackie wrote:
>>> After installing the latest windows updates today, IE7 now dies when
>>> trying
>>> to start, giving a security warning about navcancl from ieframe.dll.
>>>
>>> I've saw a couple of other posts suggest it's KB931768 that's causing
>>> the
>>> problem.
>>>
>>> Doing a system restore to before this update got things working for me.
>>> Any
>>> idea as to what the problem is ?
>>>
>>> Thanks,
>>> Andy Mackie

I had the same problem. A fix I found really worked: change the permissions for the temporary IE files.
I found the fix in the known problems section from here: MS07-027: Cumulative Security Update for Internet Explorer

I allowed full control for the temp ie files folder for all the subdirectories for the current user (I also had to use the Advanced options to check "Replace owner on subcontainers and objects" first) and then it works without disabling the phishing filter....

This really sucks.

First, WU was using 100% of my CPU at startup for a few minutes (after a previous "hotfix"), then

I updated the Windows Update Client to fix the fix.

But it just seems that the fix for the previous fix has to be fixed itself because of this IE problem.... Not so funny though!!!

I recently ran into this problem as well with one of our employees at work. I was able to find a solution but I'm not sure if it was the best and only solution to the problem. This problem was only affecting this one person's ability to browse the internet (via IE7 on WinXP Pro) when he logs on to any machine on the network. Kept receiving the security warning popup window dealing with a file called navcanl from ieframe.dll. Other users were able to log on this machine and browse the internet just fine. No matter what machine he logged onto he would receive this error so I'm thinking the problem was tied to user privileges. I think this problem started after a Windows Update just like others have noted.

First, I disable all of his addons (he had about 10 - 12 of them on his profile...others had about 8 or 9). I restarted IE7 but that didn't seem to make much of a difference because it still had the problem. I went to user accounts and noticed that his user name, domain, and group and was somehow missing from the list when I know for a fact that his account used to be listed there along with the other accounts. I didn't think much of it but I went back and added his account again as well as give him power user privileges and then logged him off. After logging him back on he was now able to browse the web again without getting the navcanl/ieframe.dll error message. I went to the other computer that he was having problems with and re-added his account there as well and then logged off and back on again and the problem was fixed there as well. I don't think the problem was with his IE7 add-ons because I re-enabled them prior to adding user privileges.

Hopefully this info helps others as well.

The "File Download – Security Warning" dialog box opens when you try to open
Internet Explorer 7:
http://support.microsoft.com/kb/937409

The default location in WinXP is typically C:\Documents and
Settings\[Username]\Local Settings\Temporary Internet Files. Change the
location of your TIF folder back to the default (or, in fact, any other
location), reinstall 931768 if you've uninstalled it, and all should be
well.

More: http://aumha.net/viewtopic.php?t=26950
--
~Robear Dyer (PA Bear) [working offline]
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

buck2thwabbit wrote:
> I recently ran into this problem as well with one of our employees at
> work. I was able to find a solution but I'm not sure if it was the
> best and only solution to the problem. This problem was only affecting
> this one person's ability to browse the internet (via IE7 on WinXP Pro)
> when he logs on to any machine on the network. Kept receiving the
> security warning popup window dealing with a file called navcanl from
> ieframe.dll. Other users were able to log on this machine and browse
> the internet just fine. No matter what machine he logged onto he would
> receive this error so I'm thinking the problem was tied to user
> privileges. I think this problem started after a Windows Update just
> like others have noted.
>
> First, I disable all of his addons (he had about 10 - 12 of them on his
> profile...others had about 8 or 9). I restarted IE7 but that didn't
> seem to make much of a difference because it still had the problem. I
> went to user accounts and noticed that his user name, domain, and group
> and was somehow missing from the list when I know for a fact that his
> account used to be listed there along with the other accounts. I
> didn't think much of it but I went back and added his account again as
> well as give him power user privileges and then logged him off. After
> logging him back on he was now able to browse the web again without
> getting the navcanl/ieframe.dll error message. I went to the other
> computer that he was having problems with and re-added his account
> there as well and then logged off and back on again and the problem was
> fixed there as well. I don't think the problem was with his IE7 add-ons
> because I re-enabled them prior to adding user privileges.
>
> Hopefully this info helps others as well.

Temporary Solution...

1. Start IE7 using Start->Run iexplore.exe -nohome -extoff
2. Right click on the toolbar area and tick Menu Bar if its disabled
2. Tools->Options->Advanced->Security->Disable Phishing Filter

Exactly! This did the job.

I was going to ask whether to say "yes" or "no" to the Navcancl prompt. I finally tried "yes" but it didn't make any difference in outcome (IE disappeared.) Well, no difference that I could see ... which is why I kept looking for that to be addressed ... never saw it discussed here or elsewhere.

It really is amazing how often I get to spend weeks of my time just to get things to work. (and I've been doing this stuff since CPM days) I miss DOS.